Privacy Policy

1. Overview

Cascade Forge Wash ("we," "our," or "us") respects your privacy. This policy explains what information we collect when you visit cascadeforgewash.com or request a service estimate, how we use it, and the choices you have.

2. Information We Collect

We collect only the information needed to respond to your request and operate our business:

• Contact details you submit through estimate forms or email: name, phone number, email address, and property address.
• Project information you choose to share: photos, property type, square footage, and service preferences.
• Basic site analytics: pages visited, referring source, device type, and approximate location. No personally identifying browsing profile is built.

3. How We Use Your Information

• To prepare and deliver service estimates.
• To schedule work, send appointment reminders, and follow up after a job.
• To send occasional service notices (seasonal maintenance, weather delays). You can opt out at any time.
• To improve the website and our service offerings.

We do not sell, rent, or trade your personal information.

4. Sharing

We share information only with vendors that help us operate (for example, our CRM, email provider, and payment processor), and only as needed to perform their service. We may also disclose information if required by law or to protect our rights.

5. Cookies and Analytics

Our site uses minimal cookies for essential functionality and aggregated analytics. You can disable cookies in your browser settings; some features may not work as expected.

6. Data Retention and Security

We retain estimate and customer records for as long as needed to support the customer relationship and to meet legal, tax, and accounting obligations. We use reasonable administrative and technical safeguards to protect your information.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. Contact us using the details below and we will respond within a reasonable timeframe.

8. Children

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

10. Contact

Questions about this policy? Reach Cascade Forge Wash through our contact page.